Shipping Policy

Rising Star IT Solutions mainly provides digital services such as website development, software development, API integration, mobile applications and IT consulting.

Digital Delivery

Website projects are delivered through secure hosting servers or source code transfer.
Software projects are delivered digitally through secure download links, cloud storage or Git repositories.
Invoices, quotations and reports are delivered via email or through the customer dashboard.

Physical Delivery

If any physical product, documentation or hardware is included with your order, it will be shipped using a trusted courier service.

Orders are generally dispatched within 2 business days after confirmation.
Delivery time depends on your location and courier partner.
Tracking details will be shared whenever applicable.

Delivery Delays

Delivery may be delayed due to public holidays, natural disasters, technical issues, courier delays or other circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping and contact details. We are not responsible for delays caused by incorrect information provided during the order process.

Contact

For any shipping or delivery-related queries, please contact Rising Star IT Solutions using the contact information available on our website.